Welcome to EasierManagement! 

This Privacy Policy explains how EasierManagement (“we”, “our”, “us”) collects, uses, discloses, and protects your personal information when you use our services, visit our website, or otherwise interact with us. We are committed to safeguarding your privacy and complying with our obligations under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. 

By using our services, you agree to the practices described in this policy

 

Who we are

EasierManagement 
Registered Office: Bristol, United Kingdom 
If you have any questions, please contact us at info@easiermanagement.co.uk. 

We are the Data Controller of your personal information when you engage with our services

 

Information We Collect

Personal Information You Provide:

• Full name
• Email address
• Telephone number
• Payment and billing information
• Any information you provide through communications with us (e.g., customer service inquiries)

 

• Property addresses, stay details, and preferences
• Booking history
• Maintenance or service requests

 

Automatically Collected Information:

• IP address
• Device type and operating system
• Browser type
• Usage data (e.g., pages visited, time spent, clicks)

 

Cookies and Similar Technologies:

We use cookies in accordance with the Privacy and Electronic Communications Regulations (PECR) to enhance user experience, analyze traffic, and support our services. You can manage your cookie preferences via our Cookie Banner.

 

How We Use Your Information

We process your data lawfully, fairly, and transparently in accordance with the UK GDPR. We use your information for: 

• Fulfilling bookings and service agreements
• Communicating with you (transactional and support messages)
• Sending marketing communications (only with your consent or if you are an existing customer, per PECR)
• Improving our services and website experience
• Compliance with legal obligations
• Fraud prevention and security enhancement
• Statistical reporting (using anonymized and aggregated data)

Legal Bases for Processing

Under the UK GDPR, we rely on the following legal bases: 

• Performance of a contract – to process bookings and provide services
• Consent – for marketing communications (you can withdraw at any time)
• Legitimate interests – to improve services and ensure security
• Legal obligation – where processing is necessary to comply with laws

 

How We Share Your Information

We only share your personal data when necessary and in line with this policy: 

• With property owners, service providers, and contractors to fulfill services 
• IT and software providers (under strict data protection agreements) 
• Legal and regulatory authorities if required by law 
• Potential buyers/investors in case of a business sale or merger (with safeguards) 
• We do not sell your personal data to third parties 

 

Any data shared outside the UK will be protected by approved safeguards, such as Standard Contractual Clauses (SCCs) or adequacy decisions by the UK Government. 

 

Marketing Communications

• We will only send you marketing emails or SMS with your explicit consent, or where you are an existing customer (soft opt-in under PECR). 
• You can opt out at any time by clicking “unsubscribe” in our emails or contacting us directly at info@easiermanagement.co.uk 

 

Data Retention

We retain your personal data only as long as necessary to fulfill our contractual obligations, comply with legal requirements, or for legitimate business purposes. 

• Booking and financial records: 6 years (for legal/accounting compliance) 
• Marketing data: until you opt out or withdraw consent 
• Other data: reviewed regularly and securely deleted when no longer needed 

 

Data Security

We implement appropriate technical and organizational measures to protect your data, including: 

• Secure servers and encrypted databases 
• Access control and employee training 
• Regular security reviews and assessments 

However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security. 

 

Your Rights (UK GDPR)

You have the right to: 

• Access your personal data 
• Rectify inaccurate or incomplete data 
• Erase your data (“right to be forgotten”) 
• Restrict processing in certain circumstances
• Data portability – receive your data in a structured format 
• Object to processing (including direct marketing) 
• Withdraw consent at any time if we process based on consent 
• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we have not handled your data correctly 

 

To exercise these rights, please contact info@easiermanagement.co.uk. 

 

Third-Party Links

Our services may link to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before submitting personal data. 

 

Children’s Privacy

Our services are not directed to anyone under 18 years old. We do not knowingly collect personal information from children. 

 

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in laws or our practices. When we do, we’ll notify you by: 

• Posting the updated version on our website 
• Contacting you directly if required by law 

 

Contact Us

If you have any questions or wish to exercise your rights, please get in touch: 

EasierManagement 
📧 info@easiermanagement.co.uk 
🏢 Bristol, United Kingdom

 

✅ By using our services, you acknowledge that you have read and understood this Privacy Policy.